Position No 965
Position Customer Care Manager
Location Auckland
Position Type Permanent
Description Experienced Professional Medical Co-ordinatorClinic - Mount Wellingtonyou an exceptional customer care -reception co-ordinator - with excellent people skills who can not only reassure patients on the phone but also interact with the staff to ensure a seamless service? New clinic based in Mt Wellington needs a customer service -co-ordinator -reception who can relate to incoming patients as well as telephone and media inquiries. Your responsibilities are to:incoming media data-website-calls as well as attending to patients will need to be proactive and anticipate the requirements of both the staff and the patients.relevant information, professional support and advice to customers within a timely mannerfeedback to staff so that any issues can be addressedwith key internal team members to develop and maintain efficient business practicesthe front person for the company and be exceptionally groomed and dressed appropriatelyall correspondence required by the doctors and senior staff.For you:generous packagevery professional team to work with. successful candidate would need to:excellent people skills and perfect English as a lot of the clients may be hard of hearing and they will have eyesight problems.able to work as part of a multi-disciplinary team and be responsive to the day to day changes in the clinic - hospital environment.self-motivated and able to work independently as well as part of a teamprepared to assist in and support other team members.are between 8.00am to 6.00pm daily.more information and a job description please contact me on 09 575 4522 or send a covering letter and CV to jan@ritefit.co .nz or call Jan Hogg on 0274 868 248